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Cruise Cancellation Protection Plan
American Cruise Lines wants you to have the best cruise experience possible with nothing to think about but enjoying yourself. Put your mind at ease and protect yourself from an array of circ*mstances that may arise before your cruise with our Cancel For Any Reason Protection Plan. This plan provided by American Cruise Lines allows you to cancel for ANY reason and receive a refund beyond our standard refund policy. Plan pricing is simple and based on the cost of your cruise package. For more information on our Cancel For Any Reason Protection Plan, contact American Cruise Lines, Inc. at 800-894-8570 or click here.
Plan pricing is determined by the cruise fare, airfare and pre-cruise package options selected.
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Guest Cancellation Terms
Cancellation of your cruise package must be received by American Cruise Lines at its office in Guilford, CT in writing. Only written cancellations will be accepted and should be sent certified mail, return receipt requested, or by email to reservations@americancruiselines.com. All cancellations will incur a non-refundable $250.00 per person Cancellation Administrative Charge.
Our Cancel For Any Reason Protection Plan (the "Plan")* offers the opportunity to receive a refund from American Cruise Lines beyond our standard refund policy. Plan fees are non-refundable. Following is the refund** schedule for any monies received under our standard cancellation terms and with either our Basic or Deluxe Plan***.
Please contact us at 800-894-8570 or visit www.americancruiselines.com/general-information to find out more.
DAYS BEFORE CRUISE | STANDARD CANCELLATION TERMS | CANCEL FOR ANY REASON PROTECTION PLAN | |
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BASIC PROTECTION | DELUXE PROTECTION | ||
Up to 91 Days | 100% money-back refund | 100% money-back refund | 100% money-back refund |
Between 90 and 46 Days | 50% money-back refund | 80% money-back refund | 90% money-back refund |
Between 45 and 10 Days | 0% | 80% money-back refund | 90% money-back refund |
9 Days or Less and Up until the Start of Your Cruise Package | 0% | 70% in Cruise Credits | 80% in Cruise Credits |
*The Plan is a cancellation fee waiver offered by American Cruise Lines. This is not insurance.
** All refunds will incur $250.00 per person charge.
*** You receive Deluxe Protection when you purchase the Plan within 14 days of initial payment for your cruise package. Plans purchased 15 days or later receive our Basic Protection only and are not eligible for Deluxe Protection.
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Terms and Conditions
By booking a cruise with American Cruise Lines, Inc., you agree to the “Terms & Conditions of Passage” which outlines our guests’ rights and obligations relating to all cruises. Details of these terms and conditions can be found at www.americancruiselines.com/terms or mailed to you upon request.
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American Cruise Lines Air Travel Service
With our Air Travel Service, American Cruise Lines can make your next cruise even easier. Purchase round-trip air travel directly from American for the most convenient travel experience possible.
After you add Air Travel to your cruise itinerary, one of our Travel experts will contact you approximately 90 days prior to your departure to confirm your Air itinerary. Our Air Travel Service provides you with:
- One flat rate price for your air travel
- Convenient arrival and departure times
- Economy-class seats with upgrade options at an additional cost (if available)
Air Travel is subject to American Cruise Lines’ Passenger Cancellation Terms.
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Please note that Guest 1 and Guest 2 have duplicate First and Last Names. If this is in error, please correct the appropriate fields to continue with your booking. If this information is correct, please contact one of our Cruise Specialists at 800-460-4518 in order to complete your booking. We apologize for any inconvenience.
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Contact one of our dedicated Cruise Specialists for assistance with reservations, special offers, or any other questions.
- Call Us 800-460-4518
- Email Inquiry@AmericanCruiseLines.com
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